Parents can purchase Chromebook insurance for the 2025-2026 school year for $15 per student. Insurance coverage is provided by SmartTech Insurance and can be purchased through their website or by calling their customer service number at 877-307-6777.
Insurance covers your student and not a specific FCBOE device.
For grades K-6, type NA in the Serial number/Asset tag field.
For grades 7-12, you will need the Serial number/Asset tag from the assigned device when you enroll in the insurance program. These numbers are located on the back of the Chromebook.
The Asset Number is on the label that says "Property of Fayette County BOE eSPLOST Purchase". It is a yellow or white label with an 8-digit number.
The Serial Number is printed directly on the computer. It is a combination of letters and numbers that begin after SN#.
Charge your Chromebooks so that the battery is at least 80% full. This ensures that even when the battery discharges while unplugged over the summer, it won’t fully run out of power.
To slow the discharge rate during storage, do not physically remove the battery from the Chromebook for storage. Instead, take the following steps:
Connect the device to a charger and turn it on.
Hold Refresh and Power at the same time.
While holding these keys, remove the power cable from device and then release the keys. The device should shut down and remain off.
Confirm the battery disconnect worked by pressing the power button. The device should not power on, despite having a battery charge. The Chromebook won’t power on by touching the power button or opening the lid, until you plug the device back to a power source.
This is the ideal way to store devices. It reduces battery discharge to a minimum, prevents constant charge and discharge from reducing the battery life, and keeps the Chromebook in a stable, powered-off state.
Note: If you can’t put your model of Chromebook into the battery disconnect state described above, charge the battery to at least 80%. Then, turn off the Chromebook, unplug it from a power source, and store it in a cool, dry place.
Get your Chromebooks ready for school
A week before classes resume, get the Chromebooks ready for students.
Connect the Chromebooks to a charger and a power source. This will get them out of the battery disconnect state.
Power up your devices.
Connect your Chromebooks to Wi-Fi and update them to the latest Chrome OS release. This can take time, as multiple Chrome OS versions might have been released since the last time the device was updated.
and Power 
at the same time.